FAQs

We are very sorry to inform you that we strictly do not transfer stocks from one store to another. You will have to collect and purchase them at the different stores, where stocks are available for that particular item.

Reserving of products are available*.
We are able to reserve the items for you if there are available stocks upon contacting the stores. Reservation of items is valid for 3 days at the Daiso store which you have got in contact with.

* Reservations are not allowed for Seasonal Items.

We are able to reserve the items based on the quantity we have in that particular store that you got in contact with.
We are sorry to inform you that we do not take bulk orders in advance.

Unfortunately, we are unable to give the exact timing as there are circumstances which can cause delivery delays.
Seasonal items usually come in limited quantity as well.

There are multiple reasons why some items are always out of stock:
- Some of the items are seasonal items, which may not always be available.
- Some items arrive in the store in different packaging therefore the old stock may be unavailable.
We aim to constantly bring new products to satisfy your daily needs and neccesities.

We will try our best to assist you, as we carry more than 70,000 different products.
Alternatively, you may send us your enquiry, alongside with the image of the item via our Contact Us page.

Yes. Please provide us with the 13-digit barcode number of the item when you enquire to us.
Kindly do note that when you enquire with our main office, the stock availability will be based on the stock level at our IMM store. If you wish to check on the stock availability of other stores, we will be able to divert your enquiry to the various stores.

Our opening hours are 10AM – 10PM daily, including Public Holidays.
However, we might have different operating schedule during the Chinese New Year festive season. More information will be release near the date of events.

We currently have a total of 31 DAISO, 12 THREEPPY, and 1 Standard Product stores in Singapore.
Please refer to our Store Location page for more information.

Yes, we now do accept credit card payments (Visa / MasterCard / JCB / UnionPay). We also do have other contactless payment modes such as NETS, and PayLah! to make your purchases more convenient.

No, we do not provide E-Invoice for our official receipt.

You may exchange the items upon showing the official receipt at our stores. All exchanges are subject to inspections prior to the exchange and must be made within 7 days from the purchase*.

Terms & Conditions:
* All products have to be in their original packaging & condition.
* Strictly no exchange without official receipt.
* Barcode Number not stated in the receipt cannot be exchanged.
* All items sold are non-refundable.
* The following items are strictly non-exchangeable: All food items, cosmetics (like makeup for eye, cheek, lips), makeup sponge/brush, makeup accessories, comb, eyewear, earrings, undergarments, winter wear, socks, stockings, CDs, batteries, supporter, toiletries, brush for bottles, pet products and other hygiene products.
* Exchanges must be made within 7 days (inclusive of date of purchase).
* Receipts cannot be re-issued after point of purchase.
* Only items of the same value or higher can be exchanged, top-up may be required if the item is of higher value.
* In the event of a conflict, the decision of the DAISO management will be final.

We seek your understanding and co-operation.

All items sold are non-refundable.
We seek you kind understanding and cooperation.

For more information, do check out our Career page.

Alternatively, you may like to enquire more with our HR Team or submit an application via WhatsApp .

We are happy to have you join our team.

We regret to inform that we do not liaise directly with suppliers in Daiso Singapore.
For business / suppliers inquiries, kindly please contact our HQ in Japan.